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Every step of a guest’s journey should feel natural. Like a story being told in an effortless and intentional flow.

  • Writer: Marina Djorem
    Marina Djorem
  • Feb 11, 2024
  • 1 min read

Updated: Apr 24


Experience can not be forced.

Experience happens.

 

It is the result of joint energies, intentions and efforts, of your people, ideas, moods, strategies, processes, skills, etc. all yet to be tasted by a guest with their own world of millions of parameters which make them them.

 

But experience can be created.

 

And the best way for it is:

Intentionally for each and every guest

Effortlessly, a guest can completely relax

Immediately/at the right time for a guest

 

Set clear and relevant intention for a guest, remove resistance and any obstacles, watch for the right moment when a need or a want arise.

 

And it will turn into a story for them to tell others.

 

The best strategy for increasing sales is over delivering your current guests/customers.

 



Tell us YOUR story & get REAL feedback.


ELEVATE your hospitality business.

Master consistent excellence DELIVERED in practice.

Be WORTH EVERY PENNY & every second of your guests.

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