Imagine a warm, grandma-style welcome. Now, imagine that grandma got lazy. And greedy. That’s where we are.   But how else would you...

Imagine having a fresh turmeric shot brought to you 30 minutes after awake.   Being lead through morning and afternoon spa protocols with...

Every owner needs an outside perspective but NOT from traditional consultants.   You need it from people like me – independent, proactive...

What are you NOT doing when you are projecting demand and occupying with market analysis?   You are avoiding the work of: -      ...

That’s just the nature of human brains. And hotel guests are no different.   Trick – anticipation.   Of course there are going to be...

If you don’t change, don’t count on that dream you have.  Hospitality industry is changing and we’re about to feel it strong.  People’s...

When you come up with a niche that sounds great and unique, do not underestimate its implementation.   You will probably have an...

Adults who say they’ve outgrown tree houses are lying.   This hotel offers you never seen before types of tree houses.   The Mirrorcube...

It’s specific people enjoying specific experiences.   Experience economy is all about the effect a product or service has on people’s...

Traveling often means being in a new environment, which can become stressful at times. Even if we are excited, it’s still a stress for a...

Of course architectures design spaces with users in mind. For example, if users are families, a floor plan is going to look differently...

Your hotel’s website has ONE aim – DIRECT bookings which are nice and easy, with the right, ideal guests.  That’s not an easy aim, but...

Some destinations are not branded as returning. Paris, London, New York or Dubai will most likely be perceived as a destination likely to...

A perfect summertime hotel stay for adrenaline junkie.   And if you ever imagined what it’s like to be a bird, this is your nest.   These...

It is one thing to optimize and follow your financial numbers. And let that be. But don’t collide it with guest experience.   It’s not...